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How mambosbet Handles Your Personal Data

This privacy policy explains what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, or contact our support team.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to request data accessSecure data storageContact us to update your records
mambosbet How mambosbet Handles Your Personal Data
HOW WE PROTECT DATA

Security, Cookies and Your Account Controls

We use encrypted connections across the site so data transmitted between your device and our servers — including wallet deposit flows via DANA, OVO, and GoPay — cannot be read in transit. Your account is protected by password authentication and a one-time code sent to your registered phone number when a new device logs in. We review access logs regularly to catch anything that looks out of place.

Encrypted Connections

All data moving between your browser or mobile device and our platform is transmitted over an encrypted connection, including wallet-linked deposit flows.

Cookie Usage

We use cookies to keep your session active and remember your account preferences. You can adjust cookie settings through your browser at any time.

OTP Login Verification

A one-time code is sent to your registered phone number whenever a new device attempts to access your account, adding a second layer of verification.

Data Retention Policy

We keep your personal data only as long as your account is active or as required by applicable law. You may request deletion once your account is closed.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is used, want to correct account details, or need to submit a formal data request, our support team handles these directly. Reach us through live chat on the site, or use the email contact form in your account settings. We aim to acknowledge privacy-related requests within a reasonable timeframe and will follow up with next steps.

Live Chat Open the chat widget from any page on the site to reach a support agent directly about your account data or privacy question.
Email Contact Form Log into your account, navigate to settings, and use the contact form to submit a written privacy or data-access request.
Account Settings Panel Update your registered name, email or phone number directly from the account settings panel without needing to contact support first.

Your Privacy Questions Answered

These are the questions we hear most often about personal data, account privacy and how to exercise your rights. If your question isn't covered here, reach out through live chat or the contact form in your account settings.

We collect your name, email address and phone number at registration. When you deposit via DANA, OVO or GoPay, we log the transaction reference — not your wallet PIN or full credentials.

Yes. Submit a data-access request through the contact form in your account settings or via live chat. We will acknowledge it and outline the next steps within a reasonable period.

We do not sell your personal data. We share information only with payment processors like DANA, OVO and GoPay to complete transactions, and with service partners where strictly necessary for operations.

After account closure, we retain data for the period required by applicable law in eligible regions. Once that period ends, personal identifiers are removed from our active records.

Cookies keep your session running and remember your account preferences. They do not store payment credentials. You can clear or block cookies through your browser settings at any time.

Contact our support team immediately via live chat. Change your password and check your registered phone number is correct so OTP login verification can protect your account going forward.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.