What We Collect and Why We Collect It
When you create an account with us, we collect the name, email address, and phone number you provide at registration. If you fund your account through DANA, OVO, or GoPay, we record the transaction reference and wallet identifier associated with that payment — we do not
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store your full wallet credentials or PIN. We also log your device type, browser session data, and approximate region so we can keep your account accessible and flag unusual activity. Activity data such as login timestamps and session length helps us maintain account security and resolve
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disputes. Where you interact with our support channel, the message content and contact details you share are kept for as long as the matter remains open, then held for a reasonable period in line with standard recordkeeping practice. Data retention periods follow applicable law in the
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jurisdictions where this service is available. Availability of this service depends on local law and is limited to eligible regions. You can request a summary of the personal data we hold on your account at any time by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.